Eudata
Eudata
History
Eudata was founded in Milan in 2006 from a mix of young and experienced manager of the IT Sector. Eudata operates in the world of Customer Care, providing to TOP International customers the best products and consultancy services in this sector.
Eudata works in a straightforward way or in partnership with the largest world wide solution integrators. Moreover,acts as a seller of products aimed at needs of international top customers. Experience accumulated on projects carried out on an international level has brought Eudata to the point of extending to the foreign market, creating a continuous and constant growth which, in three years of life, has permitted to Eudata stand out from its competitors in the sector, bringing it up to a level of excellency esteemed by both clients and partners.
Eudata can count on about 80 employees with different skills and levels of seniority. All resources have a proven technical experience which has made Eudata a solid centre of technological competence.
What we do
We develop
products that enhance WEB customer care perfomance
We are
experts in integratingthese products into complex customer platforms
We specialize in
multi-channel customer interactionChat, Audio, Video, Mobile, Shared Desktop & Proactive Engagement
We have provisioned
more than 80 contact centers in the past 6 yearsChat, Audio, Video, Mobile, Shared Desktop & Proactive Engagement
Vision
By providing the best of breed Web-based and Mobile customer care solutions, Eudata will lead the paradigm shift in customer interaction
Mission
We provide the best products and consulting services to top international customers with the aim of improving their brand, their sales capacity and the efficiency of operating costs.
Core Competencies
Web Customer Services
Multichannel Contact Center & CRM
Mobile Customer Care
Custom Solutions
PR Team
News
See all08/10/2015
Eudata@WebSummit 2015
Eudata will attend the WebSummit 2015 as a selected startup of the Alpha programm
23/09/2015
Eudata@Forum Banca
Eudata, una delle più promettenti compagnie nel segmento del Customer Service, parteciperà al Forum Banca 2015 con uno speech tenuto dal CEO Sandro Parisi dal titolo: “Remote Customer Interaction: uso di un’efficace comunicazione tra clienti online, customer center, filiali e promotori”